Sr Software Support Engineer
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The Software Test and Support Manager will provide subject matter expertise in addition to team leadership.
This position requires extensive people management experience, proven knowledge of software quality practices / processes and program management skills to drive cross-functional team activities with the understanding of requirements and business drivers for the new products and solutions.
Software Test and Support Manager will be responsible for ensuring seamless software solutions for customers and maintaining quality standards through:
Collaboration with the Software Quality Director to establish strategic direction and best practices.
Development of team members into skilled support and test engineers.
Leveraging a background in software support and testing, strong leadership, and a customer-centric mindset.
BS in computer science, computer engineering, or related field.
~5+ years in management within software support and quality assurance leveraging Agile/Scrum.
~8+ years of experience in software test engineering and/or solution support.
~ Experience delivering and supporting business to business or business to customer software.
~ Knowledge of software development, support, and testing processes.
~ Java, Spring, SpringBoot, Git, Maven, Docker, MongoDB, Selenium/Cucumber, Jenkins, Azure/AWS/GCP Project management experience.
Combined hardware device / software testing or support experience
It would be a plus if the candidate has experience in: JavaScript, Vue.js, NodeJS, TypeScript, Markdown, ActiveMQ, or CosmosDB.
Cloud Platforms: AWS, Azure, GCP
Jenkins for CI/CD
Infrastructure and Linux systems administration
Life insurance, major medical expenses with dental and visual coverage. (Minor medical expenses insurance.
~ Toshiba Global Commerce Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
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