Customer service representative

hace 1 día

Mexicali, México QST SOLUTIONS Limited A tiempo completo

Job ProfileThe Customer Service Representative (CSR) will serve as the primary point of contact for European customers, providing end-to-end customer support for sensor products. The role ensures accurate order processing, timely communication, and high customer satisfaction while coordinating closely with sales, production, logistics, and quality teams.This position requires strong communication skills, cultural awareness, and the ability to work across time zones to support European business hours.Bachelor's degree in Business Administration, International Trade, Industrial Engineering, or a related field (preferred)1–3 years of experience in customer service, sales support, or order management in a manufacturing or industrial environmentExperience supporting international customers, preferably in EuropeFluent English (mandatory)Experience with ERP systems (SAP preferred)Proficient in Microsoft Office (Excel, Outlook, Word)Familiarity with export processes and Incoterms is a plusKey Competencies

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