Senior Designer

Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic's Claude Partner Network, we combine deep expertise in AWS, artificial intelligence, and Anthropic's Claude platform to help customers modernize their technology, build intelligent products, and move AI from experimentation into production.

Our capabilities span generative and agentic AI, cloud migration and modernization, cloud-native application development, data and analytics, DevOps, managed services, security and compliance, and customer experience transformation. At Caylent, our people always come first.

We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien The Mission We seek an exceptional Senior Designer to join our growing Product Experience Evolution team. You will be responsible for crafting intuitive, user-centered design solutions that delight our customers and drive business success. You will support the XD team in creating seamless, end-to-end experiences, collaborating closely with cross-functional teams, including product management, engineering, and strategy. Your expertise in UX design principles, human-centered design methodologies, and design systems will help establish our XD team as a center of excellence. Key markers for success will be your ability to:

Gain deep understanding of user journeys

Deliver functional, well-constructed designs

Build engaging, robust experiences that surprise and delight users

Assist development of internal processes and standardization of deliverables

Your Assignment

Conduct user research, usability testing, and analysis to inform design decisions

Analyze user behavior and feedback to identify pain points and opportunities for improvement

Create personas, user flows, wireframes, prototypes, and high-fidelity designs that meet user needs and business goals

Design intuitive and delightful interactions, considering various use cases and scenarios

Ensure a seamless and consistent experience across multiple platforms and devices

Develop and maintain design systems, guidelines, and standards to ensure consistency

Work closely with product management to define product requirements and ensure design solutions meet business goals

Collaborate with engineering teams to ensure design solutions are feasible, meet technical requirements, and are implemented correctly

Communicate design decisions, trade-offs, and rationale to stakeholders, including product management, engineering, and executive teams

Establish and maintain design processes, tools, and workflows to ensure efficient and effective design delivery

Identify and mitigate design risks, and develop contingency plans as needed

Mentor and coach junior designers to help them grow in their careers and develop their skills

Prioritize multiple concurrent workstreams across client engagements

Thrive in a dynamic, high-growth, full-remote environment

Your Qualifications

5+ years of experience in UX Design, Interaction Design, Human-Computer Interaction, or related field

Strong understanding of user-centered design principles, interaction design, and information architecture

Expert-level communication and storytelling skills

Expertise with UX/UI software including Figma, Adobe Suite, Lucidchart

Ability to design and help construct rapid prototypes for efficient feedback cycles

Expertise working in client-facing environments and professional services engagements

Excitement and natural curiosity for solving client challenges, creating solutions, and partnering with world-class technologists

Enthusiasm for working in a dynamic, cross-functional environment, and evolving the XD maturity across teams

Preferred Qualifications

Experience as a member of an Agile project team

Familiarity with UX/UI technologies including HTML, CSS, React, Vue, Angular

Familiarity with technical concepts including GenAI, APIs, CI/CD, databases, repos

Experience working with AWS services and tools

Experience delivering cloud-based products and solutions

Experience with implementing micro animations

Benefits

100% remote work

Medical Insurance for you and eligible dependents

Generous holidays and flexible PTO

Competitive phantom equity

Paid for exams and certifications

Peer bonus awards

State of the art laptop and tools

Equipment & Office Stipend

Individual professional development plan

Annual stipend for Learning and Development

Work with an amazin