Jr. Manager Digital Banking Operating Model
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Work Schedule:
Full-time Modality: Hybrid Education: Bachelor's Degree in Business Administration, Engineering, Information Systems, Finance, or related field Travel Required: Up to 25%. Join us and lead innovation with us. Manager Digital Banking Operating Model to join our area team. This role is responsible for defining digital banking operating models, customer journeys, business processes, and technology requirements to support the implementation and transformation of digital banking products and services while ensuring alignment with operational and regulatory requirements
Define end-to-end digital banking processes for deposits, lending, payments, and other banking products.
Design customer journeys across Mobile App, Web Banking, CRM, Contact Center, and self-service channels.
Define and document business and functional requirements for Core Banking, CRM, Loan Origination, Payment, and Digital Onboarding solutions.
Support transformation initiatives through process documentation, testing activities, and operational readiness planning.
Bachelor's Degree in Business Administration, Engineering, Information Systems, Finance, or related field.
~5-8 years of experience in Digital Banking, Fintech, Banking, SOFIPO, or Neobank environments.
~ Experience in Customer Journey Mapping, Business Process Design, and IS/IT Requirements or User Stories.
~ Strong knowledge of Banking Operations, Credit Processes, Deposit Processes, and Payment Ecosystems.
~ Experience working with Core Banking Platforms and digital banking solutions.
~ Advanced English level (minimum 500 TOEIC points).
Experience with CRM Platforms, Digital Onboarding, and Core Banking Integration.
Familiarity with AML/KYC requirements and SOFIPO regulations.
Experience supporting digital transformation and banking technology implementation projects.
Enhance your skills through seminars and leadership training, all while playing a vital role in shaping the future of mobility. Nissan (NMEX, NEdM, NRFS, NRFM, and ANZEN) hires based on compliance with the job profile requirements for the vacancy, without distinction or discrimination based on gender, gender identity and/or expression, sexual orientation, race, color, language, religion, political opinion, national or social origin, economic position, birth, or any other condition.
This includes, among others, proprietary information, financial data, and other assets requiring protection. Nissan Mexicana and its subsidiaries guarantee confidentiality and compliance with all legal requirements related to the use of such information. NISSAN FOR EVERYONE
Alvaro Obregon Ciudad de Mexico Mexico Nissan is more than a car company. We are an innovation company. We take the most innovative thinking in the industry and combine it with performance, value, efficiency, safety and style. Cars that thrill you every time you get behind the wheel. With over 150 million vehicles produced globally, Nissan continues with the goal to enrich the lives of our employees and customers alike.
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