Join Us as a Bilingual English/Spanish Agent – Base salary + Bonus

As a Bilingual Customer Service Agent in the e-commerce area, your responsibilities will include:

• Providing high-level customer support in English and Spanish.
• Investigate and resolve issues that are reported by buyers/sellers/creators such as checking order and logistics status
• Responding to inquiries, managing orders, returns, and resolving issues.
• Ensuring customer satisfaction and contributing to the company’s growth.

What We Offer:

• Base salary + 10% bonus for punctuality, attendance, and quality.
• Paid training from day one.
• Legal benefits plus additional perks.
• Growth opportunities after 6 months.
• Transportation assistance.
• Welcome bonus.
• Discounts at department stores and universities.

Location: Perif. Blvd. Manuel Ávila Camacho 5, Lomas de Sotelo, 53390 Naucalpan de Juárez, Méx. (Torre A piso 7)

Requirements:

• High school diploma (transcript, academic record, or certificate).
• Minimum 6 months of experience in a call center as a bilingual customer service agent (or similar).
• Required English level: B2

Preferred:

• Experience with e-commerce platforms or marketplaces.

Send a message to 55 12 00 70 84 with Lic. Patricia Cruz. RH.