Regional Director
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Position: Regional Director
Department: Regional Operations
Reports to: Regional Vice President
Supervises: Store Management
Purpose:
Leads a region of store operations – specifically: service, retail sales and parts sales. This role is responsible for delivering return on investment for store operations while ensuring customer satisfaction.
Responsibilities:
- Provide leadership for a cluster of SN Partners’ stores.
- Ensure smooth operations for retail whole-good sales, parts sales and repair services.
- Focus on customer and employee satisfaction to deliver growth and retention.
- Works closely with the Regional VP to set budgets and goals for the stores.
- Deliver financial performance in alignment with annual budgets.
- Work to streamline in-store processes.
- Ensure the company’s reputation and image in the community is consistent with SN Partners’ core values.
Qualifications
Experience, Education, Skills and Knowledge:
- 5+ years of experience in store operations that include sales and service.
- Knowledge of John Deere systems and service office workflow processes.
- Ability to use standard desktop applications such as Microsoft Office and internet functions.
- Ability to lead teams and drive accountability.
- Familiar with John Deere and competitive products.
- Strong communication skills.
- Bachelor’s Degree or equivalent experience.
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