IT Analyst

IT Analyst – Engineering Simulation 

Role Purpose 

The IT Analyst – Engineering Simulation supports the operation, maintenance, and continuous improvement of engineering simulation applications and related IT services. The role ensures that simulation tools are available, secure, compliant, and aligned with business and engineering needs. In addition, improve tools efficiency, automate repetitive tasks, and enhance engineering IT processes. 

Key Responsibilities 

1. Operations and Application Management 

Support the operation and lifecycle management of engineering simulation / CAE applications such as Ansys, Abaqus, HyperWorks or FloEFD.  

Coordinate software releases, updates, patching, and maintenance activities 

Provide 2nd and 3rd level support for technical issues and incidents 

Monitor application performance, usage, and availability 

Support license compliance and usage monitoring 

Contribute to documentation, training materials, and knowledge transfer 

Stakeholder Collaboration 

Work closely with engineering teams, IT colleagues, product owners, and vendors 

Support the implementation of approved enhancements and business requirements 

Communicate application changes, updates, and relevant operational topics to users and stakeholders 

Support global users and collaborate across regions and functions 

Security, Compliance, and Change Management 

Support security, compliance, and change management processes 

Ensure that application-related activities follow internal standards and governance requirements 

Assist with access control, release coordination, and documentation of changes 

Support audit-related activities where required 

Continuous Improvement and Automation 

Identify opportunities for automation, standardization, and process improvement 

Support the optimization of workflows and operational processes 

Use scripting and automation tools such as Python or PowerShell where applicable 

5. Budget, Cost Management, and Charging  

Support monitoring and management of application-related costs 

Assist with budget planning and forecasting for licensing, maintenance, training, enhancements, and external services 

Contribute to cost transparency and support decision-making for application-related investments 

Monitor usage trends to help optimize cost efficiency and resource allocation 

Support the creation of cost charging models and the calculation and allocation of charges to users or business units.

Required Skills 

Experience with mechanical simulation or engineering simulation / CAE applications (ANSYS, ABAQUS, COMSOL, Siemens FloEFD, Altair Hyperworks) 

Basic understanding of IT infrastructure and application operations 

Scripting or automation skills, e.g. Python, PowerShell 

Strong analytical and problem-solving skills 

Good communication and stakeholder management skills 

Ability to work in global and cross-functional teams 

Interest in and openness to working with AI-supported tools and digital solutions 

Proven high level of written, verbal, and interpersonal skills to communicate in English

Preferred Qualifications 

Experience in CAE application support or engineering IT 

Knowledge of license management, release management, or ITIL processes

Familiarity with HPC, virtualization, or hybrid environments 

Experience with AI-enabled automation, data analysis, or workflow optimization 

Experience in documentation, training coordination, or process standardization