Service Specialist I

PURPOSE The Collections Specialist I serves as the first point of contact for customer billing issues and past due balances. They work to ensure timely repayment plans are made and collection efforts are handled correctly to minimize revenue loss. They will focus on monitoring and resolving past due balances, to ensure new customers are set up correctly for...

PURPOSE   The Revenue Specialist I serves as the first point of contact for customer billing issues and past due balances. They work to ensure timely repayment plans are made and collection efforts are handled correctly to minimize revenue loss. They will focus on monitoring and resolving past due balances, to ensure new customers are set up correctly for...

PURPOSE The Senior Service Specialist position is designed to be an integral part of the Operations Account Teams. This position focuses on providing level two support for customers by focusing on continuous improvement, efficiency and providing a consistent level of service for customers and support for Account teams. In addition, the Service Specialist II...

PURPOSE The Billing Dispute Specialist is responsible for managing and resolving customer billing disputes and carrier chargebacks within WWEX Group’s Financial Operations Shared Services Center. This role ensures accuracy, timeliness, and compliance in dispute resolution processes, working closely with internal teams and external partners to maintain...

Implica realizar una variedad de tareas administrativas y de servicio al cliente sque requieren una interfaz directa e indirecta con el cliente.Descripción general del puesto:Ayuda al cliente rastreando paquetes, respondiendo preguntas sobre los productos y servicios de FedEx y brindando servicio de venta libre y por teléfono.Escribe o prepara diversos...

Monterrey_MEXCEVALogisticsFull TimeCEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.We believe that our employees are the key to our success. We want to engage and...

We are looking for experienced Trainers to join a growing, fully remote healthcare BPO operation supporting a US-based program.This role is ideal for experienced professionals who understand that great training is about more than simply presenting information. We're looking for trainers who can engage learners, explain processes clearly, identify knowledge...

About the role and teamCommunity Operations at Uber is where real people solve real problems in real time. As a Greenlight Expert, you are the face of Uber for the drivers and earners who keep our world moving. Operating out of our in-person Greenlight hubs, you’ll help new partners get on the road for the first time and support existing ones in finding...

Actividades principalesDefinir y ejecutar la estrategia regional de Service Management.Liderar la operación de servicios de TI, asegurando el cumplimiento de SLAs y mejores prácticas ITSM.Gestionar proveedores, contratos, presupuesto e indicadores de desempeño.Impulsar la mejora continua, automatización y observabilidad de los servicios.Coordinar la...