NEW Customer Care Executive
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Location:
On-Site, site in downtown Monterrey, at Centro Cuauhtémoc. 🕒 Schedule: Monday – Friday | 7:00 AM-4:00PM (DST may cause the schedule to vary) 💰 Salary &
Benefits:
Monthly
Salary:
Base salary ranges between $15,000.00MXN and $16,500.00MXN before taxes + $1,069.00MXN in food vouchers + $220.00MXN company bonus + law and above the law benefits (minor medical plan, nutritional & psychological program once a month) (base salary final offer is provided after the first round of interviews) 🌟
About the Role
📊Provide full customer support regarding any concern or request 🧾Probing to understand the root cause of the dissatisfaction to provide a tailored solution 🏦Remaining calm and patient with irate or emotional customers, turning negative experiences into positive ones 👥Converting detractors into promoters ✅ Requirements 👥 Advanced English Skills/B2+ 🎓 High School Diploma 📈 0 months
- 1 year of call center experience, customer service experience is a huge plus 📚 Computer & Typing Skills ⏱ Extraordinary communication skills, both written and oral, active listener. No fear on the phone and excellent written communication for crafting strategic outreach. 🚀 Join Us If you’re a customer service professional who thrives in a fast paced environment and enjoys helping others, we’d love to hear from you. Apply today and take the next step in your career #Opportunity #HexawareTechnologies #CustomerService #PeopleSkills #ApplyNow #Journey #Growth #SupportAgent #JoinUs
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