Customer Quality Engineer
Hace 2 días
Apodaca, Nuevo León, México
ABB
Jornada completa
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En ABB, ayudamos a las industrias a funcionar de forma más eficiente y limpia, y cada una de las personas que trabajan aquí lo hace posible. Estarás capacitado para liderar, apoyado para crecer y orgulloso del impacto que creamos juntos. Únete a nosotros y ayuda a que funcione lo que hace funcionar el mundo.
Este Puesto Reporta a
Quality Specialist
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Your Role And Responsibilities
In this role, you will have the opportunity to support the deployment of the quality strategy for a local organizational unit, including quality culture, systems, tools, and capable teams to satisfy customer expectations, while ensuring sustainable operations. Each day, you will assist the organization in getting the right mix of prevention, continuous improvement, robust root cause analysis, quick response, and sustainable solutions to problems. You will also showcase your knowledge by collaborating with local functions that contribute to the quality results to reach the targets for the organizational unit and aim for top-level performance.
The Work Model For The Role Is
This role is contributing to the Electrification Business in Apodaca.
You Will Be Mainly Accountable For
• Supporting specific communication relevant to quality management in your area of responsibility.
• Assisting in continuously identifying and addressing risks and opportunities related to quality management in the local organization.
• Using quality data analytics from the organization to identify risks, failures, and non-conformances.
• Facilitating resolution of customer cases by following a robust root cause analysis and implementing preventive and corrective actions. Qualifications For The Role
• Bachelor´s Degree in Mechatronics, Electronics, Electrical Engineering or a related field.
• 1+ years of experience working with low/medium voltage products.
• Knowledge of electrical products regulations (UL, NEC, IEEE, NOM 001).
• Knowledge of SAP, Salesforce and Microsoft office.
• Advanced English level.
• Customer-focused professional with well-developed communication, negotiation, and problem-solving skills, focused on building positive customer relationships and delivering effective solutions in a timely manner. More
About Us
Construir un futuro más limpio e inteligente requiere todo tipo de mentes: las curiosas, las valientes y las creativas. Por eso acogemos a personas de todos los orígenes y experiencias. ¿Listo para causar impacto? Presenta tu candidatura hoy mismo o visita https://www.abb.com para saber más sobre el impacto de nuestras soluciones en todo el mundo.
• Supporting specific communication relevant to quality management in your area of responsibility.
• Assisting in continuously identifying and addressing risks and opportunities related to quality management in the local organization.
• Using quality data analytics from the organization to identify risks, failures, and non-conformances.
• Facilitating resolution of customer cases by following a robust root cause analysis and implementing preventive and corrective actions. Qualifications For The Role
• Bachelor´s Degree in Mechatronics, Electronics, Electrical Engineering or a related field.
• 1+ years of experience working with low/medium voltage products.
• Knowledge of electrical products regulations (UL, NEC, IEEE, NOM 001).
• Knowledge of SAP, Salesforce and Microsoft office.
• Advanced English level.
• Customer-focused professional with well-developed communication, negotiation, and problem-solving skills, focused on building positive customer relationships and delivering effective solutions in a timely manner. More
About Us
Construir un futuro más limpio e inteligente requiere todo tipo de mentes: las curiosas, las valientes y las creativas. Por eso acogemos a personas de todos los orígenes y experiencias. ¿Listo para causar impacto? Presenta tu candidatura hoy mismo o visita https://www.abb.com para saber más sobre el impacto de nuestras soluciones en todo el mundo.