P2P Procurement Operations Specialist – English

About the Company
FedEx Express is committed to leveraging advanced technology to solve business challenges and improve operational efficiency. Our culture fosters innovation, collaboration, and a commitment to excellence

Key Responsibilities
• Manage and support the end-to-end Procure-to-Pay (P2P) process, from purchase requisitions and purchase order creation through invoice processing and payment follow-up.
• Create, review, and monitor Purchase Orders (POs) and requisitions, ensuring accuracy, compliance, and adherence to established procedures.
• Partner with suppliers and internal teams to resolve issues related to purchase orders, invoices, payments, discrepancies, and exceptions.
• Monitor procurement transactions, operational metrics, and service levels to identify issues, trends, and opportunities to improve process efficiency.
• Analyze procurement data and develop actionable insights to support operational decision-making and process optimization.
• Collaborate with cross-functional and international teams to resolve operational issues, provide solutions, and ensure consistent execution across global regions.
• Lead and facilitate international workshops, meetings, and working sessions related to procurement processes, systems, and operational improvements.
• Prepare clear business communications, reports, and presentations to support operational alignment and decision-making.
• Support change management and user adoption initiatives, including KPI tracking and analysis.
• Identify and implement opportunities to simplify processes, improve efficiency, enhance controls, and strengthen the overall stakeholder experience.
• Ensure compliance with procurement policies, procedures, internal controls, and applicable business requirements.
• Serve as a subject matter expert and trusted partner for procurement operations, providing guidance and support on complex P2P-related matters.
• Perform bidding processes and RFP/RFQs Requirements
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Experience:
4+ years of experience in INDIRECT procurement operations, P2P, purchasing, or program management.
• English: Professional fluency in English, both written and verbal, with the ability to collaborate with global teams and participate in international workshops.
• Portuguese: Professional fluency in Portuguese, both written and verbal, with the ability to collaborate and support FedEx Operations in Brazil.
• Technical & Analytics: Experience with Power BI/Tableau, advanced Excel, workflow automation tools such as Power Automate/APIs, and AI productivity tools.
• Communication & Collaboration: Strong communication, presentation, workshop facilitation, and stakeholder management skills across cross-functional and global teams.
• Change & Continuous Improvement: Experience supporting user adoption, KPI tracking, process optimization, automation, and continuous improvement initiatives.
• Procurement & P2P Expertise: Strong knowledge of the end-to-end Procure-to-Pay cycle, including requisitions, purchase orders, invoices, payments, supplier management, and operational controls.
• Operational Problem Solving: Strong analytical and problem-solving skills, with the ability to identify root causes, resolve operational issues, and implement effective solutions.
• Organization & Execution: Excellent organizational skills, attention to detail, and ability to manage multiple priorities in a fast-paced, international environment. ******

Location:
Reforma, Mexico City, Mexico********
* Preferred Qualifications
• Experience working within a Global Business Services (GBS), Shared Services, or multinational organization.
• Knowledge of procurement governance, internal controls, compliance, and operational performance management.
• Experience supporting global transformation, automation, process improvement, or change management initiatives.
• Experience working with global procurement operations and stakeholders across multiple regions.
• Equal Opportunity Statement
• FedEx Express is committed to diversity and inclusion in the workplace and to providing equal employment opportunities to all employees and candidates.