Hotel Director
Hace 1 semana
Ciudad de México
Silversea
Jornada completa
Gratis con email o Google
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Qualifications:
SHIPBOARD Employment Proven 5
* Luxury experience required with minimum of 6-8 years of professional experience in luxury hotel operations/luxury atmosphere and service culture (multi-outlet) and at least 5 years at a management level. Strong leadership skills, Attention to details and exceptional Guest experience focus Previous cruise line experience is an advantage, but not limited to experience in luxury hospitality, and other service-driven industries. Excellent fluent English (verbal and written). Conversational skills in additional languages are considered an asset. Duties and
Responsibilities:
Takes responsibility for all aspects of hotel operations to ensure optimum guest satisfaction through a welcoming and efficient guest service experience and foster crew friendliness Forbes Standard: Embrace and Aspire to be Forbes 5 star Forbes standard training: Crew are fully made aware of Forbes standard requirement and ship ready for possible inspection ATRI – Ability to resolve challenges onboard and all issues are solved onboard Daily powerful and inspiring Morning meeting Mentors and supports Heads of departments, identifies training needs, and talent development Actively participates in weekly public health inspections and ensures corrective actions are completed