Cold Caller
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Responsibilities:
• Call the maximum number of leads/prospects to schedule appointments with clients.
• Speed to the lead
- ensuring all leads are called immediately during set hours.
• Qualify appointments based on set criteria to determine readiness, motivation, financing and fit.
• Conduct lead follow-ups and nurtures until appointments are set, following database rhythms of various cadences.
• Respond to inbound calls, text messages, and emails from prospects.
• Follow scripts and sales skills to deliver value propositions and handle objections.
• Ongoing sales skill development.
• Update the customer relationship management (CRM) system with relevant information after each interaction.
• Coordinate and manage the calendar of appointments.
• Daily, weekly, monthly and quarterly reporting. Requirements & Necessary
Skills:
• Previous appointment-setting experience is required.
• Excellent English communication skills (both verbal and written).
• Comfortable making phone calls, memorizing, and delivering call scripts.
• Strong customer service orientation and listening abilities. Technical Requirements
• Processor: Intel Core i3 (6th to 12th gen), i5, i7, or AMD equivalent is highly required.
• OS: Windows 10 or Mac OS.
• Memory & Storage: At least 8GB RAM with 60GB of free hard disk space available.
• Peripherals: Headset with a dedicated noise-canceling feature and a High Definition Webcam.
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