Engineer
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• Lead incident response, root cause analysis, and service restoration activities for business-critical planning and allocation platforms.
• Build and coach the India-based SRE team while supporting hiring, onboarding, capability development, and operational excellence.
• Establish observability, monitoring, logging, SLOs, SLIs, operational dashboards, and reliability measurements.
• Drive DevSecOps, automation, AI-assisted operations, self-healing workflows, and continuous improvement initiatives.
• Partner with SAP, SAS, Azure, middleware, engineering, and business teams to manage releases, risks, dependencies, and platform priorities. About You
• 5+ years of experience in Site Reliability Engineering, Production Support, Platform Engineering, DevOps, Cloud Operations, or Enterprise Application Operations.
• Strong understanding of reliability engineering, incident management, change management, observability, and operational readiness practices.
• Hands-on experience with Azure services, CI/CD, Infrastructure as Code, enterprise integrations, APIs, scripting, and monitoring platforms.
• Experience supporting retail, supply chain, planning, allocation, forecasting, ERP, or other business-critical enterprise platforms, with exposure to AppliedAI and AI-enabled operations.
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