Cloud Administrator

Hace 16 horas

Guadalajara, Sonora, México Genpact Jornada completa
Role Overview The System Engineer – Azure Admin, Cloud & M365 is a broad multi-cloud and productivity platform role spanning Microsoft 365 services, the AWS footprint supporting Kanpak, the Azure estate, and enterprise patching operations across both cloud and on-premise compute. The role combines platform administration with policy definition, image management and patch compliance.

Key Responsibilities
Microsoft 365
• Configuration, management and operations of M365 products and services, including Exchange Online, Teams and CoPilot. AWS (KanPak — 12–15 production VMs)
• Configuration, management and operations of the AWS environment supporting KanPak, covering domain controllers, application servers, web servers and SQL servers.
• Management of the wider AWS footprint, predominantly AWS services including Route 53. Azure
• Management of the Azure footprint, including SQL Server used for Dynamics 365 reporting. Platform Operations & Patching
• Creation of server images.
• Policy definition and configuration.
• Patching operations using Ninja and SCCM — application patching via Ninja, base OS patching via SCCM.
• Management of on-premise Windows compute infrastructure.
• Management of Linux environments running Boomi. Required Skills & Experience †
• Experience in cloud and Microsoft platform administration, with genuine hands-on exposure to both Azure and AWS.
• Strong Microsoft 365 administration skills across Exchange Online and Teams, including tenant configuration, policy management and service health troubleshooting.
• Working experience with Microsoft Entra ID: identity configuration, conditional access, application registration and hybrid identity.
• Practical AWS administration experience covering EC2, VPC networking, Route 53 and RDS or self-managed SQL on EC2.
• Azure administration experience including IaaS, Azure SQL and resource governance.
• Demonstrated experience with enterprise patch management using SCCM and a modern alternative such as NinjaOne or Intune.
• Experience building and maintaining standardised server images.
• Windows Server administration at an expert level, plus working Linux administration capability.
• Strong PowerShell scripting skills for automation of provisioning, patching and reporting.
• Professional working proficiency in English and Spanish. Preferred Qualifications †
• Experience migrating from SCCM to Intune in an enterprise environment.
• Exposure to Microsoft CoPilot deployment, licensing and governance.
• Familiarity with Boomi as an integration platform, or comparable iPaaS tooling on Linux.
• Experience with monitoring platform consolidation and integrating cloud telemetry into a single dashboard.
• Exposure to Dynamics 365 reporting architecture.
• Infrastructure-as-code capability (Terraform, ARM/Bicep or CloudFormation). Education & Certifications †
• Bachelor's degree in Computer Science, Information Technology, Engineering or a related discipline.
• Microsoft Certified: Azure Administrator Associate (AZ-104) (desirable).
• Microsoft 365 Certified: Administrator Expert or Endpoint Administrator Associate (desirable).
• AWS Certified SysOps Administrator or Solutions Architect Associate (desirable).