Order Administrator

Role Description The Order Administrator is a full-time, on-site role. This role is responsible for managing the end-to-end order lifecycle, including receiving, validating, and processing customer orders in accordance with company policies and service levels. Day-to-day tasks include coordinating purchase orders, updating order status in internal systems, ensuring accurate documentation, and supporting sales teams with order-related information. The Order Administrator will work closely with logistics, finance to secure timely delivery, resolve discrepancies, and maintain accurate records. The role also involves proactive communication with internal and external stakeholders to clarify requirements, address issues, and support overall customer satisfaction. Qualifications
• Ability to manage the full order lifecycle, including Order Management and Order Processing.
• Experience handling Sales Order Processing activities.
• Strong Communication skills for interacting with customers, sales teams, and internal stakeholders.
• Attention to detail and accuracy in data entry, documentation, and record-keeping.
• Proficiency with ERP SAP ECC, CRM and standard office software (e.g., Excel, Word).
• Strong organizational and time management skills to handle multiple orders and priorities.
• Customer-focused mindset with problem-solving skills to resolve order and delivery issues.
• Relevant vocational training or degree in business, administration, logistics, or a related field is beneficial.
• Experience in a manufacturing, technology, or security-related environment is an advantage.
• Ability to work on-site and collaborate effectively within cross-functional teams.