Customer Quality Engineer: Lead Root-Cause

Descripción del puesto: Responsable de la coordinación para el análisis de las quejas de cliente en conjunto con los equipos interdisciplinarios de la planta. Encargado de recibir, responder y dar el seguimiento a las quejas de clientes desde su recepción, implementación en proceso, aprobación Final y verificación de la efectividad de las...

MX Leon Remote | Customer Experience Agent | English**JOB SUMMARY**The Customer Experience Agent supports customers on behalf of Alorica's clients by addressing questions, requests, or concerns related to products, services, accounts, or transactions.The role delivers professional, accurate, and personalized assistance through the communication methods...

Autoliv Mexico is seeking a Customer Quality Manager to act as the main liaison for customer quality topics on site in Tijuana. You will monitor voice of the customer, drive improvements in the customer scorecard, and lead meetings, audits, and program reviews to address escalation concerns.You will understand CSR requirements, ensure internal alignment, and...

Koch busca un profesional de Calidad para coordinar resolución de problemas de inspección de materiales, liderar acciones correctivas y coordinar con MRB, Calidad e Ingeniería. Se evaluarán técnicas de inspección y auditorías a proveedores para asegurar calidad de materias primas.Se requiere ingeniería, +5 años de experiencia, y dominio de...

Schneider Electric is seeking a Senior Supplier Quality Engineer to act as the technical expert ensuring our supply chain delivers excellence. You will drive supplier performance, lead containment actions, and secure material quality across operations and customers.You will lead issue resolution, containment, corrective actions, and PPAP activities while...

Becton, Dickinson, and Company in Mexico (Tijuana) is seeking an experienced Quality Engineering leader to drive design transfer, validation, and manufacturing transfer activities. You will apply risk-based methods and lead FMEA activities, partnering with Design, Manufacturing, Regulatory, and Supplier Quality to ensure readiness and compliance.Join a...

North American Production Sharing, Inc. in Tijuana, MX seeks a Quality Engineer to lead the quality program on sewing production lines and manage an on-floor inspection team. You will handle international customer complaints and perform failure analysis to ensure compliance with global specifications.You will develop Control Plans, PFMEA, and work...

Customer Quality Manager Job Location: Autoliv Tijuana | On Site What you’ll do: Act as the primary point of contact between the customer and the organization for all quality-related topics. Main responsible to assure VoC is monitored and actions are taken to ensure is at optimal level. Drive Customer Scorecard Improvement on the division. Lead customer...

North American Production Sharing de México, S.A. de C.V. seeks a Quality Engineer to lead the floor inspection team, manage international customer complaints, and perform failure analysis to ensure products meet customer specifications.Requirements include a Bachelor’s degree in Industrial, Textile, or Mechanical Engineering; 3–5 years in manufacturing...