Hybrid Bilingual Tech Support Specialist
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Wolters Kluwer is hiring a Customer Service Technical Specialist in Mexico City. Hybrid role with 8 days per month in-office.
You will provide technical and customer service support for Medical Research applications, liaising with researchers via phone, email, and web queries, and using CRM systems for tracking. You will own issues through resolution, collaborate with global teams, and contribute to knowledge bases and custom solutions.
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