Customerfocused It Service Desk Proximity Agent
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BRP in Ciudad Juárez, Mexico is seeking an IT help desk/technical support professional to provide end-user support across phone, email, and chat. The role covers equipment setup, standard BRP apps deployment via SCCM, and mobile device support in a manufacturing environment.
You will document incidents, troubleshoot Dell and Ricoh devices, and assist with Zebra printers/scanners, Office 365 and Google Workspace. Shift work including nights may be required.
? Customer-Focused IT Service Desk Proximity Agent (Ciudad Juárez)
? Brp
? Ciudad Juárez
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