Remote L2 Technical Support Specialist
Hace 16 horas
Jalisco, México
Supportyourapp
Jornada completa
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SupportYourApp is a global Intelligent Support-as-a-Service leader offering home-office opportunities.
We seek an L2 Technical Support Consultant to deliver top-tier technical support across emails, calls, and chats, triage complex issues, and maintain documentation.Candidates should have Windows/Linux experience, CLI skills, and strong English communication.
The role emphasizes customer-centric problem-solving, awareness of SLAs, and contributing to knowledge bases while working remotely with#J-*-Ljbffr