Customer Service Representative
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BACK OFFICE DE CHIHUAHUA busca Customer Service Representative en Mérida, Yucatán: Customer Service Representative Legal Intake
Our client, a law firm specializing in personal injury, is seeking top professionals for the position of Customer Service Representative (Legal Intake).
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On-site role: Mérida, Yucatán
- Schedule: 7:00 AM - 5:00 PM PST
What were looking for:
- 6+ months of experience in customer support
- College degree with some law school experience:a plus:
- Legal background:a plus:
- English level C1 or higher
What you'll do:
- Ensure all data is accurately entered into the system.
- Make follow-up calls to potential clients.
- Manage the onboarding process for new clients.
- Answer and evaluate incoming calls from potential clients to determine whether they should be retained by the firm or referred to other firms, while entering client contact information into the system.
Nível de educación deseada:
Media Superior
Nível de experiência deseada:
Nível Inicial
Función departamental:
Atención al cliente
Industria:
Call Centers / Telemarketing
Habilidades:
- INGLÉS
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