Hybrid Senior Cx
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Nissan Mexicana in Mexico City seeks a CQ & Digital Transformation Senior Specialist to lead initiatives across the automotive customer journey.
You will analyze VoC data, surveys, and Mystery Shopper findings to identify trends and translate insights into actionable improvements.
The role requires strong analytical and project-management skills to drive cross-functional change.
Collaborate with IT and business teams, present to senior leadership, and promote a customer-centric culture across
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