Mexico Remote Tier 1 Tech Support Specialist
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Turnitin is seeking a Technical Support Representative, Tier 1, in Mexico (Remote). You will deliver world-class support for our SaaS education platform, handling technical and non-technical queries and coordinating with Engineering and Product teams.
Prerequisites include a Bachelor's degree, strong problem-solving, and excellent communication. Proficiency with Windows/Mac/Linux and LMS tools such as Blackboard or Moodle is expected, with some weekend hours possible.