Mexico Remote Tier 1 Tech Support Specialist

Hace 2 días

município de chihuahua chih, chihuahua, México Turnitin Jornada completa

Turnitin is seeking a Technical Support Representative, Tier 1, in Mexico (Remote). You will deliver world-class support for our SaaS education platform, handling technical and non-technical queries and coordinating with Engineering and Product teams.

Prerequisites include a Bachelor's degree, strong problem-solving, and excellent communication. Proficiency with Windows/Mac/Linux and LMS tools such as Blackboard or Moodle is expected, with some weekend hours possible.