Operations & Project Manager
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We are hiring for a US-based, approximately $50M CPG manufacturing and 3PL group serving supplement and wellness brands, with its own fulfillment warehouse in New York.
This is a fully remote, full-time role based in Mexico, working Eastern Time hours and reporting directly to the founder. Fluent written and spoken English is required. Preferred locations: Monterrey, Guadalajara, and Mexico City. Start ASAP.
YOUR RESPONSIBILITIES- Own the product lifecycle from idea and formulation through packaging, production, and fulfillment.
- Manage project timelines, deliverables, and accountability across clients, manufacturers, and suppliers.
- Centralize scattered client information into organized, accessible systems.
- Build and improve systems and automation using Monday.com, Slack, and AI tools.
- Manage client, manufacturer, and supplier relationships and keep all parties accountable.
- Handle new-client follow-ups and onboarding.
- Be a proactive thought partner to the founder, with a weekly founder check-in.
- Proven project management and client or account management experience.
- Experience in CPG, manufacturing, supply chain, or 3PL/fulfillment.
- Knowledge of the product lifecycle.
- Fluent written and spoken English.
- Ability to work with Slack, Monday.com, Claude/AI, Muse, and Google Workspace.
- Full-time availability during Eastern Time hours.
- Experience in startups or running your own business.
- Sales pipeline, lead generation, or marketing experience.
- Direct access to the founder and meaningful impact on the business.
- Opportunities to grow your role.
- Fully remote work and a close-knit culture.
- Competitive compensation based on experience.
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