Engineer Quality Customer Service
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Join MATA AUTOMOTIVE DE MEXICO, where we live our passion for perfection.
TO START IN MAY 2026
Engineer Automotive Quality - Customer Service
We are looking for a highly experienced professional in Quality customer service, with a proven track record working with major clients TESLA, RIVIAN or GM.
Mata automotive is a leading full service supplier of interior and exterior decorative components in real premium materials for the global automotive industry.
RequirementsMandatory requirements: ( If you don´t have this we invite to search a diferent vacancy for you profile)
- Have worked with clients portals for at least the last 3 years.
- Fluent English (C1 level) – essential for this role.
- Training in IATF and Core Tools is required.
- VDA training is preferred but not mandatory.
- Experience: 5 to 8 years as a Quality Engineer.
- Education: Engineering or related degree desirable with focus on quality and process improvement.
- Quality tools: Master basic measuring equipment such as ohmmeters, vernier, micrometer, and rulers. 8D's (common methodology to solve problems and prevent recurrence).
- Experience in PPAPs.
- Generation of customer reports, use of customer portals and process documentation.
- Detect problems and recommend actions: Strong focus on identifying and solving problems in a timely manner.
- Data analysis: Important to make decisions based on objective information.
- First Article Inspection, Final Inspection before shipment, line releases, defect catalogs.
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Engineer Quality Customer Service
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