Hybrid Renewals

A leading customer service technology firm based in Mexico City seeks a Team Lead for North America SMB Renewals. This role involves coaching and managing a team of Renewal Representatives while also handling a personal book of business. You will focus on customer retention, identify growth opportunities, and enhance renewal methodologies. Candidates should...

Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to...

## Job DescriptionOur Renewals team protects and grows our subscription base by understanding each customer’s contract, designing creative solutions, and ensuring customers renew successfully and on time.**What you'll do**As Team Lead, North America SMB Renewals (based in Mexico City), you will lead, coach, and manage a team of Renewal Representatives...

We are looking for a Renewal Account Manager to join our Renewal Sales Team in Mexico City. This is an exciting opportunity to work with a diverse portfolio of products supporting academic, government, and higher education research institutions. The team consists of highly motivated and collaborative professionals and reports to the Sr. Manager, Renewal...

Restaurant365, a SaaS innovator in the restaurant industry, seeks a Renewal Specialist to own the renewal lifecycle, from early-stage opportunities to quoted renewals, ensuring sharp forecast accuracy and robust CPQ management.This role partners with CS, Sales, and Finance to guarantee seamless renewals, manage multiple cycles, and drive growth through...

Restaurant365, a SaaS leader disrupting the restaurant industry, seeks a Renewal Specialist to own the renewal lifecycle from 120 days before expiration. You will manage CPQ renewal opportunities, forecast accuracy, and cross-functional approvals, ensuring on-time renewals and revenue retention.This hybrid role requires three onsite days per week in Mexico...

Salesforce is seeking a Customer Success Manager in Mexico City to serve as the primary liaison for premier accounts. You will align customer goals with Salesforce capabilities, drive renewals, and guide feature adoption across Marketing Cloud.You’ll partner with Sales, Engineering, and Product teams, ensuring successful delivery of Signature services and...

We are seeking a Trilingual Customer Success Partnerin Mexico City. This is an hybrid on-site work position, and the individual will be required to visit client sites around Mexico City and go into our Polanco area/Mexico City office as needed. At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to...

Mambu, the leading SaaS cloud banking platform, seeks a Customer Success Manager to steward strategic accounts across IT, operations, and business teams. You’ll own end-to-end health, ROI delivery, renewals, and expansions in collaboration with Sales to drive outcomes.You’ll translate customer feedback into product requests, build strong executive...