Director of AI Products — Customer Success

Hace 5 días

Mexico, chihuahua Coupa Jornada completa

Coupa seeks a Director, AI Products to lead Customer Success & Support AI initiatives. This role owns strategy, operational rhythm, and an autonomous agentic operating model across global operations, coordinating with AI Platform and IT Delivery teams.

You will drive market insights, define use cases, and align with governance frameworks to enable measurable retention, adoption, and efficiency.