Sr. Manager, Supply Chain Management

Job Category: International

Requisition Number: SRMAN004803

• Full-Time
• Remote

Showing 1 location

United States

ESSENTIAL FUNCTIONS

• Build and maintain a strong, collaborative working relationship with the Mexican co-op leadership and their supply chain teams, functioning as CKE’s primary SCM interface into the market.
• Support the co-op in supplier alignment activities — including supplier performance reviews, category benchmarking, contract governance, and identification of sourcing optimization opportunities.
• Drive alignment between co-op sourcing practices and CKE’s global supply chain standards, product specifications, and QA accreditation requirements.
• Partner with the co-op to strengthen SCM processes and procedures within the market — including demand planning, inventory management protocols, supplier communication frameworks, and KPI reporting.
• Monitor supply chain performance across the Mexican market and provide structured reporting and recommendations to the SCM Director on risks, gaps, and improvement priorities.
• Support new product introductions and LTO execution in Mexico by ensuring local supply chain readiness, supplier capability, and co-op alignment ahead of launch.

Canada – Full Supply Chain Ownership

• Own the end-to-end supply chain for Canada — operating as the accountable SCM lead with full responsibility for supply continuity, cost of goods, supplier performance, and distribution effectiveness.
• Design, manage, and continuously optimize the distribution model for Canada, including distributor selection and performance management, logistics cost oversight, and service level adherence.
• Lead demand forecasting and inventory planning for the Canadian market, working closely with franchisee operations and distributors to ensure accurate stock projections, minimize waste, and maintain appropriate safety stock levels.
• Manage all supplier relationships in Canada end-to-end — from identification and qualification through to contract negotiation, ongoing account management, performance reviews, and strategic partnership development.
• Set and execute the sourcing strategy for Canada, identifying opportunities to optimize cost, improve supply security, and develop competitive local and imported supply options across priority categories.
• Negotiate supplier contracts and pricing agreements for the Canadian market, securing terms that deliver on cost, quality, service levels, and volume commitments.
• Build strategic supplier partnerships in Canada that go beyond transactional management — aligning supplier growth plans, capacity development, and innovation pipelines with CKE’s Canadian business trajectory.
• Ensure all Canadian suppliers and products maintain active QA accreditation status, partnering with the QA team to manage the qualification pipeline and address compliance issues proactively.
• Engage franchisees in Canada as a strategic SCM partner — conducting regular business reviews, driving supply chain compliance, and providing guidance on cost management and supply continuity.
• Provide SCM support and guidance to franchisees across the Caribbean and South American markets, ensuring CKE supply chain standards, QA requirements, and approved product lists are maintained consistently.
• Identify, prescreen, and develop regional suppliers across priority categories — working closely with QA to progress qualified candidates through the Approved Supplier process.
• Conduct periodic RFPs, support contract reviews, and assist franchisees in benchmarking local suppliers versus import alternatives to drive cost efficiency without compromising quality or supply security.
• Support new country entry activities across the region — including local supply base assessment, cost of goods development, distribution model evaluation, and franchise SCM onboarding.
• Manage relationships with regional and global manufacturers serving the Americas, ensuring CKE’s growth strategy is visible to key suppliers and that regional operators benefit from contracted pricing and service terms.
• Communicate fluently in Spanish with suppliers, franchisees, and co-op partners across Latin American and Caribbean markets, ensuring nothing is lost in translation at the operational and strategic level.

Supplier Strategy, Negotiation & Account Management

• Maintain a structured account management cadence with all key suppliers across the Americas — including regular business reviews, performance scorecards, issue escalation processes, and joint planning sessions.
• Develop multi-year sourcing strategies for priorit