Mexico City Technical Support Manager — 24/7 Excellence

Deliverect is seeking an Enterprise Support Specialist in Mexico City to provide technical support for high-value restaurant and retail customers. You will troubleshoot complex issues, collaborate with cross-functional teams, and manage escalations during off hours to ensure business continuity.Fluency in English and strong communication are essential. You...

At Gigamon, our purpose is to protect the hybrid networks and data of the largest, most complex organizations on the planet. Certified as a Great Place to Work, we offer a deep observability pipeline that efficiently delivers network-derived intelligence to cloud, security, and observability tools. This helps our customers to eliminate security blind spots,...

Job Description Remote Full-time Not specified Customer Support Position Summary The Manager, Cloud Infrastructure Support is responsible for leading a team of Cloud Administrators and Cloud Engineers delivering Day 2 managed services across public cloud platforms. This role provides operational leadership, workforce management, customer escalation support,...

Position SummaryThe Manager, Cloud Infrastructure Support is responsible for leading a team of Cloud Administrators and Cloud Engineers delivering Day 2 managed services across public cloud platforms. This role provides operational leadership, workforce management, customer escalation support, performance coaching, and continuous improvement initiatives to...

Technical Services has nearly 500 global team members in offices spanning the entire globe. The team has offices in New York City, Toronto, Austin, Palo Alto, Vancouver, Sydney, Gurgaon (India), Tel Aviv, Dublin, and Buenos Aires. Outstanding customer satisfaction is achieved utilizing a 24x7x365 ‘follow-the-sun’ support model with regional teams...

Permanent employee, Full-time· Mexico City Mission As an AI DI Engineering Manager, you will own the end-to-end integration of Aily's platform within client environments — from initial scoping through deployment and continuous optimization. You will lead a team of Decision Intelligence Analysts, set the standard for how we deliver value to clients, and...

PROJECT MANAGER/TECHNICAL PROJECT MANAGERFull Time 40 hours a weekMust be based in Mexico City, MexicoKey Roles and Responsibilities for a strong Project Manager/Technical Project Manager to guide and deliver External Customer Facing and Internal Facing project with a proven ability to move quickly and decisively and context switch.HIGH LEVEL...

Ingram Micro, Inc. in Mexico City seeks a hands-on Technical Engineering Manager to lead a cloud engineering team focused on troubleshooting, performance optimization, and operational excellence in a fast-paced SaaS environment.You will drive KPIs, automation with Azure-native tools, and partner with Product, Engineering and SRE to align support with...

Operations Manager Full-Time | On-Site | Mexico City (CDMX) Job Category: Agent Outbound Requisition Number: 12OPE001176 Posted : August 4, 2026Full-Time Locations Showing 1 location Description Operations Manager Full-Time | On-Site | Mexico City (CDMX) Eligibility: Open to current Team Leads from all Avantive locations. Position Overview The Operations...