Remote-Ready Inbound Guest Support
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Marriott Vacations Worldwide is seeking a Guest Services Representative in Mexico City to handle inbound guest calls, resolve inquiries, and assist with reservation changes. You will maintain brand standards, use effective listening, and provide accurate information about facilities, services, and area offerings.
The role emphasizes courteous communication, teamwork, and adherence to quality assurance. A training in-office setup with future work-from-home opportunities is described.