AI-Driven Service Desk Engineer | Hybrid

Hace 1 día

región centro jalisco, jalisco, México Cognizant Jornada completa

Cognizant is hiring a Service Desk Agent with English to join our hybrid work environment in Mexico. You will deliver high-quality end-user support, troubleshoot hardware, software, and network issues, and work with AI-enabled tools to improve incident resolution speed.

You will collaborate with infrastructure, security, and application teams to ensure service levels are met and knowledge is shared across the team.