Lead Quality Engineer – HSV Manufacturing
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- Responsible for Quality System Maintenance.
- Root cause analysis and implementation of corrective action for process related concerns.
- Assist Quality management in establishing, implementing, and maintaining the quality management system.
- Responsible for continual improvement activities to enhance the quality system, such as 5S, Kaizen lean methods, etc.
- Develop training to build data analysis and corrective action processes.
- Interface with Engineering and Operations to ensure transfer to Production of new products is in accordance with approved data.
- Conduct audits, including closing out audit findings, creating audits finding reports and determining proper corrective and preventive actions.
- Analyze failure, corrective, and preventive action to respond to customer complaints.
- Create and maintain related procedures to data analysis and corrective action.
- Responsible for planning, organizing, and managing the overall activities of receiving / outgoing quality functions.
- Continuously improving QA receiving inspection process and procedures.
- Ensure timely resolution of supplier failure, corrective actions and preventive actions.
- Manage suppliers’ performance and conduct audits.
- Perform measurement of the customer satisfaction index.
- Work with supply chain and materials management to manage supplier quality issues.
- Develop the supplier’s scorecard and present it to the suppliers.
- Provide customers report and analysis.
- Work with internal manufacturing and suppliers to improve product quality and reliability.
- Prepare and manage the management review meetings.
- Prepare the quality instructions, procedures and customers requested reports.
- Responsable del mantenimiento del sistema de calidad.
- Análisis de causa raíz e implementación de acciones correctivas para problemas relacionados con los procesos.
- Asistir a la gestión de Calidad en el establecimiento, la implementación y el mantenimiento del sistema de gestión de calidad.
- Responsable de actividades para mejorar el sistema de calidad, como 5S, métodos lean Kaizen, etc.
- Desarrollar capacitación para construir procesos de análisis de datos y de acciones correctivas.
- Interactuar con Ingeniería y Operaciones para asegurar que la transferencia a Producción de nuevos productos se realice de acuerdo con los datos aprobados.
- Realizar auditorías, incluyendo el cierre de hallazgos de auditoría, la creación de informes de hallazgos y la determinación de las acciones correctivas y preventivas adecuadas.
- Analizar fallas y acciones correctivas y preventivas para responder a quejas de clientes.
- Crear y mantener procedimientos relacionados con el análisis de datos y las acciones correctivas.
- Responsable de planificar, organizar y gestionar las actividades generales de las funciones de calidad de recepción/salida.
- Mejorar continuamente el proceso y los procedimientos de inspección de recepción de Aseguramiento de Calidad.
- Asegurar la resolución oportuna de fallas de proveedores, acciones correctivas y acciones preventivas.
- Gestionar el desempeño de los proveedores y realizar auditorías.
- Realizar la medición del índice de satisfacción del cliente.
- Trabajar con la cadena de suministro y la gestión de materiales para gestionar problemas de calidad de proveedores.
- Desarrollar la tarjeta de puntuación del proveedor y presentarla a los proveedores.
- Proporcionar a los clientes informes y análisis.
- Trabajar con la manufactura interna y los proveedores para mejorar la calidad y la confiabilidad del producto.
- Preparar y gestionar las reuniones de revisión gerencial.
- Preparar las instrucciones de calidad, los procedimientos y los informes solicitados por los clientes.
- BS degree in science and at least 4 years of related experience.
- A hands‑on understanding of manufacturing and operations processes and procedures especially for Telecommunications industry.
- Background in quality engineering background and familiarity with boards and system assembly.
- Develop reliability measurements (MTBF, DOA, IRR, YRR…)
- Demonstrating the ability to organize, prioritize, manage staff, solve problems, Achieve an understanding of the current process and procedures used in the electro‑mechanical assembly area for standard product assembly
- Determines quality improvement parameters by identifying statistical methods relevant to manufacturing processes.
- Establishes statistical confidence by identifying sample size and acceptable error, determining levels of confidence
- Licenciatura (BS)
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