Contact Center Specialist

Contact Center Associate Juarez, Nuevo León, Posición hibrida Opportunity First point of contact for associates and managers seeking Hire-to-Retire support. The role provides accurate, timely, and professional Tier 1 support through ServiceNow/myHR, phone, email, chat, and approved digital channels. The associate resolves standard inquiries using approved...

Select how often (in days) to receive an alert: Email jobs to me The company built on breakthroughs.Join us. Corning is one of the world’s leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries of what’s possible. How do we do this? With our people....

## Senior Representative, Customer Contact CenterApodaca,Nuevo León,MEXWhirlpool Corporation (NYSE: WHR) es una empresa líder en electrodomésticos, en constante búsqueda por mejorar la vida en el hogar. Como el únicogran fabricante de electrodomésticos de cocina y lavandería con sede en EE. UU., la empresa impulsa una innovación significativa para...

Descripción del empleoÚnete a Banco Plata! Acabamos de recibir nuestra licencia bancaria y estamos entrando en una etapa de crecimiento acelerado, innovación constante y oportunidades reales para quienes quieren construir algo grande.¡Forma parte de la revolución financiera que está cambiando México!Objetivo de la Vacante:Liderar, motivar y...

Sterling Kohler in Juarez, Nuevo León (hybrid) is seeking a Contact Center Associate to be the first point of contact for Hire-to-Retire support across ServiceNow, myHR, phone, email and chat.You will resolve standard inquiries using approved knowledge, document cases accurately, and ensure privacy and proper routing while delivering an excellent associate...

Capgemini seeks an Operations Analyst to support Workforce Management and real-time operations within a contact center environment for a major US insurer. You will monitor call volume, adherence, and staffing, ensuring daily scheduling aligns with service level goals and performance metrics.The role requires analytical mindset, detail orientation, and the...

DescriptionOur Client is one of the United States’ largest insurers, providing a wide range of insurance and financial services products with gross written premiums well over US$25 Billion (P&C). They proudly serve more than 10 million U.S. households with more than 19 million individual policies across all 50 states through the efforts of over 48,000...

Responsibilities:Solve customer tickets (email + chat) with clear, calm, human responses that actually fix the issuesHandle order + shipping questions: tracking, address changes, delivery issues, returns, refundsProvide honest, nuanced product guidance — no marketing fluff, just what it does and doesn’t doCommunicate with creators when needed: coordinate...

Capgemini is seeking a Product Owner to support a technology-focused initiative within a Contact Center environment for a leading US insurer. The role bridges business teams, IT, vendors, and stakeholders to deliver AI-driven solutions and ensure vendor management excellence.You will coordinate cross-functional efforts, manage vendor relationships, drive...