Customer Experience Specialist: Calm Help, Quick Solutions

Hace 5 días

distrito federal, México Alorica Inc. Jornada completa

Alorica Inc. in Mexico City is seeking a Customer Experience Agent to support customers across client programs, delivering professional, accurate, and personalized assistance via established channels.

You will listen actively, communicate clearly, troubleshoot issues, and de-escalate when needed while protecting customer information and following privacy requirements. Collaboration with teammates and training participation are expected to drive quality and customer satisfaction.