Project Coordinator

Are you highly organized, detail-oriented, and passionate about keeping projects on track while supporting exceptional client experiences?

DYOPATH is looking for a Project Coordinator who thrives in a fast-paced environment, excels at communication and organization, and enjoys partnering with clients, Project Managers, and technical teams to drive successful project delivery.

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• Purpose with Passion – A culture guided by the L.O.V.E. philosophy (Living Our Values Every Day).
  
• Grow & Thrive – Opportunities to expand your project coordination, client onboarding, and operational excellence expertise.
  
• Award-Winning Culture – Known for delivering exceptional service to clients and employees alike.
  
• Teamwork & Respect – A collaborative environment where contributions are valued and achievements are celebrated.
  

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• Aguinaldo (25 days – above legal requirement)
  
• Vacation + 25% premium
  
• IMSS + Major medical insurance (family included)
  
• Monthly savings fund + pantry vouchers
  
• Quarterly performance bonus opportunities
  
• Paid life events leave (parental, marriage, bereavement)
  

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• Location: Remote (Mexico)
  
• Schedule: 1st Shift (8a-5p CST), Monday through Friday
  
• Salary: 34,000 MXN (monthly)
  

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• Coordinate project activities, resources, schedules, and documentation to support successful project delivery.
  
• Partner with Project Managers, engineers, and clients to ensure projects remain on track, within budget, and aligned with business objectives.
  
• Support client onboarding initiatives through documentation, knowledge management, and process coordination.
  
• Identify risks, remove roadblocks, and promote continuous improvement across project and onboarding workflows.
  
• Serve as a key communication link between clients, stakeholders, and internal teams.
  

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• Support project planning, scheduling, and resource coordination.
  
• Track project progress, milestones, budgets, and deliverables.
  
• Monitor risks and issues, escalating concerns when necessary.
  
• Communicate project status and updates to stakeholders.
  
• Help ensure projects meet timeline, budget, and quality expectations.
  

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• Participate in onboarding and discovery sessions to understand client environments and requirements.
  
• Create, maintain, and organize Knowledge Base Articles (KBAs).
  
• Track onboarding deliverables and documentation requirements.
  
• Develop standardized templates, workflows, and process documentation.
  
• Support onboarding readiness and successful go-live activities.
  

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• Maintain project plans, reports, and operational documentation.
  
• Create client-facing guides, user instructions, and training materials.
  
• Collaborate with technical teams to ensure documentation accuracy and consistency.
  
• Support client adoption and enablement through effective knowledge sharing.
  

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• Serve as a point of contact for project-related communication.
  
• Maintain effective communication across project teams, clients, and stakeholders.
  
• Track and report project hours, contract true-ups, and related administrative activities.
  
• Provide visibility into project status, risks, and outstanding actions.
  

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• Experience in Project Coordination, Project Administration, Project Management Support, or a related role.
  
• Strong organization, time management, and prioritization skills.
  
• Excellent written and verbal communication abilities.
  
• Experience working with multiple stakeholders and cross-functional teams.
  
• Strong documentation and reporting skills.
  
• Ability to identify issues, analyze risks, and support resolutions.
  
• Proficiency with Microsoft Office and project tracking tools.
  

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• Experience supporting IT, MSP, or technology-related projects.
  
• Familiarity with onboarding, service delivery, or knowledge management processes.
  
• Experience creating documentation, workflows, training materials, or KBAs.
  
• Exposure to Power BI, Helix, or sim