SOC Engineer I

Are you passionate about cybersecurity and eager to launch your career in Security Operations? Do you enjoy solving problems, learning new technologies, and helping protect organizations from emerging threats?

We are looking for a SOC Engineer I who is ready to develop their technical skills, collaborate with experienced security professionals, and help strengthen security operations across our clients' environments.

Why You'll Love Working Here

• Purposeful Work – Your efforts help protect critical systems, data, and business operations from cyber threats.
• Growth & Development – Gain hands-on experience with security monitoring, threat detection, incident response, and industry-leading security tools while building a strong cybersecurity foundation.
• Innovative Culture – Join a team that values continuous learning, collaboration, and staying ahead of the evolving threat landscape.
• Supportive Team Environment – Work alongside experienced engineers and security professionals who are committed to helping you grow your cybersecurity career.

Awesome Benefits

• Savings / Monthly 13% cap
• Pantry Vouchers 9% deposited every month
• Christmas Bonus: 25 days of your daily income
• Vacations - 12 days after the first year
• Anniversary Bonus - 10 days of base salary
• Vacation Premium – 40% first year
• Major Medical Insurance covers you and your immediate family
• Life Insurance
• Quarterly Bonus
• Marriage or Bereavement Time Off
• Maternity/Paternity Time Off
• Ergonomic Chair
• 250 pesos monthly stipend for internet and electricity
• Full benefits overview at/careers

Role Overview

• Location: Remote (Mexico)
• Schedule: 3rd Shift (12 midnight-8a); Wednesday to Saturday
• Pay Rate: 25,000 (MXN)

As a SOC Engineer I, you will monitor security alerts and events, perform initial threat triage, and escalate incidents as needed to help maintain a secure and resilient operational environment.

• Monitor and respond to alerts across security, network, systems, and cloud platforms.
• Follow Standard Operating Procedures (SOPs) to triage, resolve, or elevate issues appropriately.
• Maintain accurate documentation of incidents, investigations, and daily operational activities.
• Collaborate with senior engineers and analysts to develop technical and investigative skills.
• Participate in on-call rotations and shift coverage as required to support 24x7 operations.
• Adhere to company policies, client requirements, and compliance standards.
• Identify opportunities to improve processes and operational efficiency.

Security Operations Responsibilities

• Monitor SIEM, EDR, and threat intelligence platforms for actionable security alerts.
• Perform initial triage and event correlation using established runbooks and procedures.
• Validate alerts to reduce false positives and improve operational effectiveness.
• Escalate suspicious activity and potential security incidents to senior team members.
• Support vulnerability management initiatives by tracking remediation efforts.
• Document investigation findings and response actions for compliance and operational purposes.

Systems Operations Responsibilities

• Monitor server health, services, and infrastructure performance using operational dashboards.
• Perform basic triage on system alerts involving service interruptions, resource utilization, and storage concerns.
• Leverage foundational knowledge of Windows, Linux, and Active Directory environments.
• Assist with routine operational tasks such as service restarts, log collection, and patch validation.
• Escalate complex issues following established procedures and SOPs.
• Maintain accurate documentation of incidents and resolutions.

Cloud Operations Responsibilities

• Monitor Azure, AWS, and Microsoft 365 environments for availability, performance, and critical alerts.
• Review monitoring platforms such as Azure Monitor and AWS CloudWatch to validate service health.
• Identify and elevate issues affecting production cloud environments and business operations.
• Assist with validating backup success, replication status, and recovery readiness.
• Support cloud governance and compliance initiatives through established operational processes

Education & Certifications

• High school diploma or equivalent required.
• Associate's or Bachelor's degree in Information Technology, Cybersecurity, or a related field preferred.
• Internship experience o