Agendador de citas

Join our team as an Appointment SetterThis department focuses on making appointments with the law firm in order to begin a legal process. The team also attends consultations with potential new clients.

• Greet and assist customers over the phone to determine their questions, needs and reasons for their patronage.
• Provide information about the firm services.
• Answer customer questions and inquiries using well-informed and specific responses to increase consumer trust and satisfaction.
• Offer solutions to customer needs or wants to maintain customer satisfaction.
• Use sales techniques to persuade customer to acquire firm services.
• Build secure and lasting relationships with customers by providing consistent and thoughtful customer service based on diverse backgrounds, values and interests.
• Effectively deal with customer complaints to maintain customer satisfaction.