Remote L2 Technical Support Specialist

Hace 2 días

región centro jalisco, jalisco, México SupportYourApp Jornada completa

SupportYourApp is a global Intelligent Support-as-a-Service leader offering home-office opportunities. We seek an L2 Technical Support Consultant to deliver top-tier technical support across emails, calls, and chats, triage complex issues, and maintain documentation.

Candidates should have Windows/Linux experience, CLI skills, and strong English communication. The role emphasizes customer-centric problem-solving, awareness of SLAs, and contributing to knowledge bases while working remotely with