Senior POS
Hace 6 horas
apodaca, nuevo león, México
Nexhum
Jornada completa
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Invenco by GVR is seeking a Sr. Customer Support Analyst (L3) to join the Technical Support Team in Mexico, focusing on advanced troubleshooting for retail systems, POS hardware and software, and ensuring timely resolutions.
You will handle escalations from Level 1 and 2, collaborate with vendors and junior teammates, and take ownership of complex issues until complete resolution. This role demands strong technical communication and customer service skills.