Support Specialist

Hace 5 horas

san francisco de campeche, campeche, México Birlasoft Jornada completa
  • Analyses and resolves information system issues related to the desktop computing environment, production applications and hardware
  • Build and deploy Windows, Mac or other hardware for new joiner laptops and laptop upgrades.
  • Installing authorised software to laptops and desktops
  • Ensuring security and upgrades are applied to desktops and laptops and kept up to date
  • Antivirus installation to all desktops and laptops
  • Deploy other hardware requested through arranged collection in the IT dept. or set up at the user’s desk.
  • Support and assist users with Onboarding & Offboarding process
  • Support and maintain local conference and meeting room equipment
  • Assists senior staff with functional tasks to support end user service projects such as software upgrades, patching, computer imaging, network upgrades, etc
  • Consult with local business and senior leadership to evaluate support requirements and execution planning.
  • Maintain the Local Asset Management data and ensure the Asset Management toolset are properly updated for periodic review
  • Technical support for local applications where applicable alongside other tech or business teams Technical Expertise