Bilingual Medical VA

Job Title: Bilingual Medical VA & Marketing Support
Position Type: Full-time or Part-time ( To be determined after the client interview depending on candidate experience)
Work Hours:

• Monday to Thursday: 8:00 AM – 6:00 PM, with 1-hour break
• Friday: 9:00 AM – 1:00 PM, no break

Salary:  $6–$7 per hour, depending on experience
Workplace: Remote
Preferred Candidate Location: Anywhere in Latin America

Our client is a well-established concierge, cash-pay physical therapy practice focused on pelvic health and women’s health. The practice provides high-touch patient care and supports patients dealing with sensitive concerns related to postpartum recovery, childbirth, miscarriage, pelvic health, and sexual wellness.

They are looking for a polished, emotionally intelligent, tech-savvy, and detail-oriented Bilingual Medical VA & Marketing Support to support patient communication, scheduling, intake, paperwork management, data entry, marketing support, and virtual receptionist duties.

This role is ideal for someone with strong Spanish and English communication skills, excellent attention to detail, and experience supporting a concierge or cash-pay healthcare practice. The right candidate should be comfortable speaking with patients about sensitive women’s health concerns, confident with appointment setting and sales support, and able to help build and manage marketing workflows.

• Handle patient communication, care coordination, patient intake, and scheduling.
• Manage virtual receptionist duties and support incoming phone calls through the Weave VOIP phone system.

• Complete data entry with extremely high attention to detail.
• Support patient forms, intake details, and records management in WebPT.
• Provide general administrative support to reduce the client’s workload and allow more focus on patient care.

• Support appointment setting, customer service, and sales-related tasks.
• Assist with email marketing, text message marketing, social media management, and outbound marketing efforts.
• Help with outreach, networking, marketing campaigns, and business development efforts.

• WebPT — primary EHR
• Weave VOIP phone system
• Google Suite
• Outlook email
• Email marketing and text message marketing tools
• Social media platforms
• Cloud-based and non-cloud systems as needed

• Healthcare Administrative Experience: Required. Candidates must have experience in healthcare administration, patient coordination, medical office support, virtual receptionist work, or a similar healthcare support role.
• Data Entry Experience: Required. Candidates must have strong data entry experience with extremely high attention to detail.
• Patient Communication & Scheduling Experience: Required. Candidates must be comfortable handling patient communication, care coordination, patient intake, scheduling, and virtual receptionist duties.
• Administrative & Patient Paperwork Experience: Required. Candidates must have experience supporting patient paperwork, forms, documentation, and administrative support tasks.
• Email Marketing Experience: Required. Candidates must have experience with email marketing and be comfortable supporting marketing-related workflows.
• Sales / Appointment Setting Experience: Required. Candidates must be confident with appointment setting, customer service, and sales support.
• EMR / EHR Experience: Required. Candidates should have experience with multiple EMRs/EHRs. Experience with WebPT is preferred.
• Concierge or Cash-Pay Medical Practice Experience: Preferred. Experience supporting concierge, cash-pay, physical therapy, women’s health, or pelvic health practices is highly valuable.
• Marketing Support Experience: Required. Experience with social media, email and text message marketing, SEO support (a plus) , Google reviews, and outreach messaging.
• US-Based or International Company Experience: Required. Candidates with experience supporting U.S.-based or international companies are encouraged to apply.

• Fluent in Spanish and English with minimal accent, as this is critical for a concierge practice.
• Professional presentation and strong communication skills.
• High emotional intelligenc