Senior Help Desk Technician – Remote

Hace 18 horas

baja california, México Agileengine Jornada completa

AgileEngine is seeking a Senior Help Desk Technician to manage device lifecycle, access, and endpoint security for a remote-first organization. You will oversee onboarding and offboarding, deploy security tools like SentinelOne, and build self-service resources to reduce tickets.

Strong Google Workspace, Jira Service Desk, and English communication skills are essential. You will support multiple time zones, maintain security policies, and drive IT process improvements.