Operations Manager – 3PL Warehousing
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We have a vision bigger than the ocean: to be a true integrator of container logistics by connecting and simplifying our customers’ supply chains. We rely on our people to make it happen.
We’re taking a major step on this journey, carrying out a vital mission: supporting our employees so they can better support our customers.
We’re looking for a hands‑on Operations Manager to lead day‑to‑day execution within a large‑scale 3PL warehouse operation of approximately 30,000 m², ensuring operational excellence, customer satisfaction, and strong performance across safety, service, quality, productivity, and cost.
What We Offer:- Exciting career opportunities with international reach to further expand your experience through our award‑winning talent development initiatives focused on diversity.
- An energizing environment focused on innovation, designed to keep you motivated.
- A talented, genuinely diverse team guided by values that inspire passion and mutual support.
- A culture of equity, mutual respect, accountability, and care for our business and customers.
- A competitive compensation and benefits package for full‑time employees.
- Globally recognized talent policies, consistently investing in personal and professional development.
- We value the diversity of our talent and always strive to hire the best person for the job. We’re proud of this and see it as a genuine source of strength for building high‑performing teams. If you're interested in this position and want to build a career with us, we invite you to join our team
- Manage day‑to‑day warehouse operations for a 3PL customer account, ensuring performance across safety, service, quality, productivity, and cost.
- Lead and develop Supervisors and operational teams, maintaining a strong presence on the warehouse floor and ensuring effective execution of daily plans.
- Monitor operational KPIs and SLAs, identify performance gaps, and implement corrective actions to achieve customer and business targets.
- Manage inbound, outbound, inventory, productivity, labor allocation, and capacity planning according to daily operational requirements and volume fluctuations.
- Partner closely with the customer to understand operational priorities, manage expectations, and ensure timely resolution of service issues and operational exceptions.
- Drive continuous improvement initiatives focused on productivity, quality, process efficiency, and cost optimization.
- Support workforce planning and ensure resources are effectively allocated according to volumes, capacity, and operational priorities.
- Translate performance data and customer requirements into clear operational actions and improvement plans.
- Support the effective management of a large‑scale and complex warehouse operation, ensuring consistency and operational discipline across processes and teams.
- 3+ years of experience managing warehouse or distribution centre operations within a 3PL environment.
- Proven experience managing large‑scale and complex warehouse operations, ideally within facilities of significant size and high operational volume.
- Hands‑on experience managing customer accounts within apparel, fashion, or footwear environments.
- Strong understanding of warehouse operations, including inbound, outbound, inventory management, productivity, workforce planning, and capacity management.
- Experience leading Supervisors and large frontline operational teams in fast‑paced warehouse environments.
- Strong customer management skills, with experience interacting directly with 3PL customers and managing operational KPIs and SLAs.
- Strong analytical and problem‑solving skills, with the ability to turn operational data into actions and continuous improvement initiatives.
- Ability to balance day‑to‑day operational execution with a strategic and continuous improvement mindset.
- Intermediate to advanced English.
We’re looking for a hands‑on Operations Manager who understands the reality and complexity of running a large‑scale 3PL warehouse operation, while maintaining a strong focus on customer service, operational performance, and continuous improvement.
Learn More About Us.A.P. Moller‑Maersk is an integrated logistics company working to connect and simplify our customers’ supply chains.
As a global leader in transportation services, we operate in 130 countries and employ around 70,000 people. Learn more about us at: --https://www.maersk.com
We are committed to equal employment opportunities and provide reasonable accommodations to applicants with physical and/or mental disabilities. We value diversity and prohibit discrimination agains