Associate Client Partner

Location: Mexico City, Mexico

Experience: 2–4 years

Type: Consultant, Permanent

Department: Client Success & Operations

About Us

Qure.ai is a global healthtech
company using artificial intelligence to improve disease detection and patient
outcomes at scale. Our solutions are deployed across hospitals, diagnostic
networks, and public health programs worldwide.

Today, our technology
has impacted 40M+ lives across 105+ countries, deployed across 5,200+
sites26 FDA-cleared indications, we are helping shape the
future of AI-driven healthcare.

This role sits at the intersection of client success, project
coordination, and operational execution. You will serve as the day-to-day
anchor for client-facing programs driving communication, issue resolution,
documentation, meeting support, and invoicing workflows to help deployments run
smoothly across geographies.

• Own day-to-day communication
  with client partners and manage project action items across channels and
  stakeholder groups.
  
• Coordinate with on-ground
  teams, program teams, and administrative stakeholders to support deployment of
  Qure software.
  
• Drive timely resolution of
  client issues by liaising with Client IT, Program teams, and internal
  engineering teams.
  
• Create, track, and close
  tickets related to complaints, deployments, and engineering requests with
  proper client confirmation.
  
• Run strong operating rhythms
  through meeting support, structured minutes, documentation upkeep, and internal
  status reporting.
  
• Partner with finance to ensure
  timely invoicing and closure of financial transactions, while staying
  comfortable with occasional domestic and international travel.
  

• In the first
  6–12 months, you will:
  
• Build trusted day-to-day
  relationships with client partners and become the default operational point of
  contact for ongoing programs.
  
• Establish clear communication
  cadences and action tracking across client, program, and internal teams.
  
• Improve turnaround time and
  follow-through on complaints, escalations, deployment asks, and engineering
  requests.
  
• Maintain clean, up-to-date
  documentation across client boards, tickets, and internal communication
  channels.
  
• Ensure meeting outputs,
  minutes, and presentations are consistently produced at a high standard for
  internal and external coordination.
  
• Bring discipline to invoicing
  and financial follow-ups so operational execution translates into timely
  closure.
  

• 2–4 years of experience in
  business operations, client success operations, project coordination, or a
  similar role.
  
• Graduate in any discipline;
  healthcare industry exposure is a plus.
  
• Excellent written and verbal
  communication skills with the ability to coordinate across diverse
  stakeholders.
  
• Strong analytical thinking and
  problem-solving ability.
  
•  Interest in technology
  products; experience in tech ops or client-facing operations is a bonus.
  
• Process-oriented mindset with a
  strong bias for execution and getting things done.
  
• Ability to work effectively in
  cross-functional, cross-team environments and support distributed teams.
  

·      Flexibility &
Ownership

o   Hybrid work culture

o   Relocation support
(where applicable)

o   Opportunity to work on
global markets

·      Growth & Learning

o   Learning
and development allowance

o   High ownership and
accelerated career growth

·      Wellbeing

o   Comprehensive
health insurance

o   Unlimited
therapy sessions

o   Fitness & wellness
allowance

·      Culture & Community

o   Annual
and team offsites

·      Humble: Curious, open to
feedback, and focused on team success over individual credit.

·      Hungry: High ownership,
relentless drive, and a constant push for better outcomes.

·      Smart: Structured thinking
with empathy, solving complex problems with clarity and strong collaboration.