Operation Support Engineer
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Capital Empresarial Horizonte Empresa Mexicana especialista en Recursos Humanos y Tecnologías de la Información solicita: Operation Support Engineer – Certificate Lifecycle Management (CLM). Ingles conversacional obligatorio. Para laborar en Guadalajara, Monterrey, CDMX o Querétaro (3 días de manera presencial y 2 días home office). Profesional con experiencia en soporte operativo, administración de certificados digitales y gestión de plataformas de identidad y seguridad en entornos empresariales. Especializado en Certificate Lifecycle Management (CLM), integración de servicios, automatización y soporte de infraestructura tecnológica, garantizando la disponibilidad, seguridad y continuidad operativa de los sistemas.
Responsabilidades principales:- Administrar el ciclo de vida de certificados digitales (CLM), incluyendo emisión, renovación, revocación y distribución mediante Certificate Authorities (CAs) y protocolos como SCEP.
- Brindar soporte y mantenimiento a soluciones de identidad y acceso (IAM), incluyendo Active Directory (AD) y LDAP.
- Gestionar integraciones mediante Java, REST Web Services y APIs, soportando aplicaciones y servicios empresariales.
- Administrar plataformas de gestión de dispositivos móviles (MDM) como Microsoft Intune, aplicando políticas de seguridad y cumplimiento.
- Participar en procesos de automatización y despliegue utilizando herramientas como Jenkins, XebiaLabs Release (XLR) y Docker.
- Proporcionar soporte técnico sobre ambientes cloud utilizando AWS, así como componentes de infraestructura como firewalls, balanceadores de carga y servicios de red.
- Monitorear, analizar y resolver incidentes relacionados con certificados, autenticación, conectividad y seguridad, realizando análisis de causa raíz y acciones correctivas.
- Colaborar con equipos de seguridad, infraestructura y desarrollo para mejorar la confiabilidad, automatización y protección de los servicios empresariales
- Horario de Oficina
- Esquema 100% nomina
- Sueldo abierto a negociación de acuerdo a experiencia
- Prestaciones de Ley
- Prestaciones superiores (SGMM familiar, SV 1 millón, Vales de despensa, 30 días de aguinaldo, PTU)
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