Principal Technical Consultant

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together.

Bring your passion for enterprise technology and strategic leadership to a team dedicated to accomplishing hard things. Shape the future of corporate modernization.

Location: Mexico City, MX | Work Model: Hybrid

Appian Customer Success is obsessed with delivering exceptional customer outcomes and driving mission-critical business impact. Grounded in our core values of Respect, Work to Impact, Ambition, and Constructive Dissent & Resolution, we act as elite technical advisors to our commercial clients. By joining this high-performance team, you will champion a culture of candid communication and excellence while accelerating global adoption of our AI-Powered Process Automation platform.

As a Principal Technical Consultant, you will occupy a premier leadership position at the intersection of enterprise business strategy and complex technical delivery. This role is vital right now because you won’t just execute projects—you will define how they are delivered. You will partner directly with Appian Architects and Technical Delivery Managers, lead large-scale consulting initiatives, and serve as a vital mentor to the next generation of engineers, ensuring our clients achieve world-class Enterprise-Grade Orchestration.

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  Lead Enterprise Delivery: Command the entire software development lifecycle (SDLC) to define, design, and implement custom automation solutions using the Appian platform for major commercial clients.

  
  
  
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  Direct High-Performing Teams: Lead and mentor consultants through fast-paced software implementations, instilling a dedication to going \"beyond completion.\"

  
  
  
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  Partner with Leadership: Collaborate directly with Appian Architects and Technical Delivery Managers to design resilient, scalable, and secure system architectures.

  
  
  
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  Architect Complex Integrations: Build secure, high-throughput APIs to seamlessly connect multiple external enterprise environments using REST, SOAP, and JDBC connections.

  
  
  
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  Engineer Data Infrastructures: Oversee the creation and production launch of advanced relational data models and sophisticated SQL database designs.

  
  
  
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  Drive Client Self-Sufficiency: Collaborate with client executives and technical stakeholders to drive deep platform adoption and empower them to build process applications independently.

  
  
  

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  Elite Onboarding: Experience department-specific technical training and a dedicated \"First-Friend\" mentorship program to ensure immediate success.

  
  
  
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  Continuous Executive Growth: Gain exclusive access to Appian's leadership programs tailored for new and aspiring managers, alongside specialized courses through Appian University and tuition reimbursement.

  
  
  
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  Inclusive Community: Connect with our global workforce through 8 employee-led affinity groups that drive social, educational, and outreach activities.

  
  
  

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  Degree: Bachelor of Science or Bachelor of Arts degree in Computer Science, Engineering, Information Systems, Mathematics, or a related technical field.

  
  
  
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  Experience: 8+ years of hands-on experience in software development or technical implementation consulting.

  
  
  
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  Team Leadership: Proven track record of leading technical teams and a passion for mentoring and developing engineering talent.

  
  
  
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  Core Engineering: Strong foundational grasp of Object-Oriented Programming (OOP), database design, data modeling, and SQL (queries, joins, views).

  
  
  
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  Mobility: Willingness to travel up to 20% to support vital customer engagements.

  
  
  

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  Mastery of modern cloud computing ecosystems, specifically Amazon Web Services (AWS), Google Cloud, or Elastic Containers.

  
  
  
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  Deep technical knowledge of Artificial Intelligence (AI), Machine Learning, automated test suites (Test-Driven Development), and continuous integration