Back End Support
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Must Have.
- 5+ years of experience in application support, maintenance, or production support environments.
- Experience with Python using Django.
- Experience with C#/.NET applications and services.
- Knowledge of incident management, troubleshooting, root cause analysis, and problem resolution.
- Experience implementing minor application enhancements and changes based on business requirements.
- Ability to monitor and maintain application stability, performance, and availability.
Nice to Have.
- Basic experience with ColdFusion, particularly for back-end services.
Responsibilities.
- Manage the ongoing maintenance and support of business-critical IT applications.
- Implement minor application changes and enhancements based on customer needs and business requirements.
- Ensure application stability, availability, and optimal performance.
- Monitor system health and proactively identify opportunities for improvements and optimizations.
- Meet and maintain established KPIs related to system availability, incident resolution, and change implementation.
- Collaborate closely with development teams to implement fixes, improvements, and performance optimizations.
Languages.
- English Advanced.
Locations.
- Mexico - Any City (Hybrid or Remote).
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