Bilingual Contact Center Supervisor: Lead

Hace 3 días

município de chihuahua chih, chihuahua, México DATAMARK, Inc. Jornada completa

DATAMARK, Inc. is seeking an experienced Contact Center Supervisor to lead our Customer Services team in delivering high-quality service. The role involves overseeing representatives, monitoring metrics, and coaching staff to ensure efficiency.

The ideal candidate will have 2+ years in contact center roles, at least 1 year in supervision, and fluency in two languages (including English). Strong communication and leadership skills are essential, with knowledge of interpretation services preferred.