Call Center Training

Hace 4 días

guanajuato, México IGS ASISTENCIA Jornada completa

Integral Group Solution is seeking a Training Specialist to develop and elevate performance across our call center teams in Mexico City. You will lead onboarding, coaching, and ongoing development to ensure agents excel on quality and retention metrics.

On-site role with a focus on practical training delivery, content upkeep, and performance reporting. You will collaborate with clients and internal teams to design targeted improvement plans and measure impact.