Global Chief Experience Officer — CX Strategy
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Fracttal seeks a Chief Experience Officer to lead our global Customer Experience strategy and drive sustainable growth through exceptional CX. You will oversee Onboarding, Technical Success, Customer Success, Support, and Digital CX, shaping scalable operating models and AI-driven initiatives to boost retention and adoption.
As part of the executive team, you will collaborate with Product, Sales, Finance, and Technology to align CX with company objectives, ensuring a customer-centric global